Last Updated: March 13, 2026
This Privacy Policy describes how OBE ("we", "us", "our", or "the Site") collects, uses, and shares your personal information when you visit or make a purchase from our website.
By accessing or using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use our services.
Section 1 – Why We Collect Your Information
We collect personal information for several purposes in order to provide and improve our services.
(1) To Process Orders and Provide Services
When you purchase products from our store, we collect personal information such as:
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Name
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Shipping address
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Billing address
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Email address
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Phone number
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Payment details (processed securely through third-party payment providers)
This information is necessary to process your order, complete transactions, and deliver products to you.
We may share necessary information with trusted third-party service providers such as payment processors, logistics partners, and customer support platforms in order to complete your order.
All third parties we work with are required to protect your personal information.
(2) To Improve Your Shopping Experience
We may use your personal information to improve our website and services, including:
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Analyzing how visitors use our website
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Understanding device types and browsing behavior
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Improving website performance and usability
This helps us provide a better and more personalized shopping experience.
(3) Service-Related Communications
We may send you important service-related emails, including:
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Order confirmations
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Shipping notifications
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Account updates
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Security alerts
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Policy updates
These communications are necessary for providing our services and cannot be unsubscribed from if they relate to your transactions or account.
(4) Marketing Communications
With your consent, we may use your email address to send:
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Promotional emails
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Product recommendations
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Special offers
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Marketing campaigns
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link included in the email.
(5) Customer Support
When you contact our support team, we may collect the information you provide, including:
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Your contact details
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Order information
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Product issues or inquiries
This information allows us to respond to your questions and provide customer support.
Section 2 – Information We Collect
We may collect the following types of personal information.
(1) Account and Order Information
When you place an order or create an account, we may collect:
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Name
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Email address
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Phone number
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Shipping and billing address
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Payment details (processed securely through payment providers)
(2) Customer Support Information
When you contact us, we may collect information related to:
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Your purchase
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Product usage
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Customer support requests
(3) Information You Post on Our Website
If you submit reviews, comments, or other content on our website, that information may be publicly visible.
We recommend that you avoid sharing personal information in public areas of the site.
(4) Automatically Collected Information
When you visit our website, we may automatically collect certain information about your device, including:
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IP address
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Browser type
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Device type
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Operating system
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Pages visited
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Referring website
This information helps us understand how users interact with our site.
Section 3 – Sharing Information with Third Parties
We may share your personal information with trusted third parties in the following circumstances.
(1) Service Providers
We work with trusted third-party providers to operate our business, including:
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Payment processors
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Shipping and logistics providers
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Website hosting services
Our store is hosted on Shopify, which provides the online e-commerce platform that allows us to sell our products and services.
(2) Third-Party Services
If you access third-party services through our website, those services may collect information in accordance with their own privacy policies.
(3) Legal Requirements
We may disclose your information if required by law, regulation, or legal process, or if necessary to protect our rights, customers, or services.
(4) Business Transfers
In the event of a merger, acquisition, restructuring, or sale of assets, your personal information may be transferred to the relevant parties involved in the transaction.
Section 4 – Information Security
We take reasonable security measures to protect your personal information.
Payments on our website are processed using secure payment systems such as credit cards or PayPal. Payment information is encrypted using Secure Socket Layer (SSL) technology and other industry-standard security protocols.
We do not store or directly access your credit card information.
Section 5 – Third-Party Links
Our website may contain links to third-party websites.
Once you leave our website or are redirected to another site, this Privacy Policy no longer applies. We are not responsible for the privacy practices of other websites.
Section 6 – Cookies
Our website uses cookies and similar technologies to improve functionality and enhance user experience.
Cookies may store information such as:
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Session identification
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Shopping cart items
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User preferences
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Website usage data
You may choose to disable cookies in your browser settings. However, disabling cookies may affect certain features of the website.
Section 7 – Legal Age
By using this website, you confirm that you are at least the age of majority in your country or region.
If you are under the legal age, you must use the website under the supervision and consent of a parent or legal guardian.
Section 8 – International Data Transfers
Your personal information may be transferred and processed outside of your country of residence, including in locations where our service providers operate.
These countries may have different data protection laws than your jurisdiction.
By using our services, you consent to such transfers.
Section 9 – Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time.
Changes will be posted on this page with an updated revision date.
Your continued use of the website after changes are posted constitutes your acceptance of the updated Privacy Policy.
Section 10 – Contact Us
If you have any questions about this Privacy Policy or would like to access, correct, or delete your personal information, please contact us:
Email: service-us@orange-i.com